Customer Reviews
- Arye A.How often do you travel? Every 3 monthsHow often do you travel? Every 3 monthsReviewingJS009D - Large Rolling Duffle BagRated 2 out of 5 starsNot Durable as stated
We have bought three JEEP duffle bags last year and withing 3 major trips, they start fulling apart. We know that bags are being handled very roughly by the airport people (and that would be the reason to deny and reject any warranty), but we do have and used other duffle bags that lasted for many years, and we expected at least that much from this exclusive brand.
Was this helpful?DPDELSEY PARISWe're truly sorry to hear about the durability issues you've experienced with your duffle bags. While we understand that luggage faces challenging conditions during air travel, we acknowledge that the performance of your bags did not meet the expectations associated with the JEEP brand's reputation for toughness. This is not the level of durability we aim to deliver to our customers, especially those who trust our products for frequent travel. Your feedback about the comparison to other duffle bags' longevity is particularly valuable and will be shared with our quality assurance team to help improve our products. We appreciate you taking the time to share your experience and thank you for choosing our brand.

on orders $150+

for all major credit/debit cards

up to 10 years after purchase

for up to 30 days